Shipping policy
Shipping Policy
Thank you for shopping with 4 Corners Tzitzit. This policy explains how we process and ship your order.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed. You will receive a shipping confirmation email with tracking information once your order has shipped.
Orders placed after 2:00 PM (local time) will begin processing the next business day.
Where We Ship From
To keep shipping simple and avoid unexpected customs fees:
- Orders shipping within Canada are fulfilled from our location in Côte Saint-Luc, Quebec.
- Orders shipping within the United States are fulfilled from our warehouse in Champlain, New York.
Because each country's orders are fulfilled from within that country, customers do not pay customs duties or brokerage fees on domestic orders.
(We currently ship only within Canada and the United States. If this changes, this policy will be updated.)
Shipping Options & Rates
Standard Shipping — FREE
Offered on all orders, at no cost to you.
- Canada: estimated 3–7 business days after processing
- United States: estimated 3–5 business days after processing
Express Shipping
- From Côte Saint-Luc (Canadian orders): $15 CAD
- From Champlain, NY (US orders): $10 USD
Estimated delivery:
- Canada: estimated 1–3 business days after processing
- United States: estimated 1–3 business days after processing
Delivery estimates are provided by our shipping carriers and are not guaranteed. Delays due to weather, customs, or carrier issues are outside our control.
Shipping rates are subject to change as we gather more data on actual shipping costs.
Carriers
We currently ship using Canada Post for Canadian orders and USPS for US orders. This may change as our shipping volume grows.
Local Pickup
Local pickup is available in Côte Saint-Luc, Quebec. Select "Local Pickup" at checkout, and we will contact you with pickup instructions once your order is ready.
PO Boxes & APO/FPO Addresses
Standard shipping can be delivered to PO Boxes. Express shipping may not be available for PO Box or APO/FPO addresses, as it may require courier delivery.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.
Lost, Damaged, or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at info@4cornerstzitzit.com so we can look into it.
- If your package is confirmed lost or damaged in transit, we will file a claim with the carrier and offer you a replacement or refund, at our discretion, once the claim is resolved.
- Please report lost or damaged packages within 14 days of the estimated delivery date.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at info@4cornerstzitzit.com; we will do our best to correct it before the order ships.
Contact Us
For any shipping questions, reach out to:
Yair Meyers yair@4cornerstzitzit.com
This policy may be updated periodically. Please check back for the most current version.